As a consultant for the EU4Digital program, my role is multifaceted, revolving around empowering businesses in Eastern Partnership countries to thrive in the digital market. I specialize in delivering comprehensive group training sessions that cover various aspects of online marketplaces, such as eBay, Etsy, and others, helping companies leverage these platforms for international scaling. My approach is tailored to each business's needs, focusing on both the strategic and practical aspects of digital commerce.

I work closely with businesses to refine their digital strategies, providing insights and guidance to enhance their online presence and market penetration. This includes hands-on sessions where companies learn to optimize their product listings, understand and navigate digital marketing techniques, and adapt to different market dynamics. The goal is to equip these businesses with the necessary skills and knowledge to compete effectively in the EU digital marketplace.


Consultation , Business Strategy, Marketplaces

The problem

In the rapidly evolving digital economy, small and medium-sized enterprises (SMEs) from Eastern Partnership countries face significant challenges in accessing and succeeding in the European Union's digital marketplace. Despite having unique and high-quality products, these businesses often struggle with limited knowledge and expertise in digital marketing and e-commerce platforms such as Etsy and eBay. This gap hinders their ability to effectively compete and capitalize on the opportunities in the larger EU market. They confront issues related to optimizing online presence, understanding and implementing digital marketing strategies, navigating the complexities of cross-border e-commerce regulations, and effectively utilizing digital tools for market analysis and customer outreach. Consequently, these challenges impede their potential for growth and expansion, leaving them at a disadvantage in a highly competitive digital landscape. The need for targeted, comprehensive training and consultancy services is crucial to bridge this gap, enabling these SMEs to adapt, thrive, and leverage the full potential of digital marketplaces in the EU.

Research & Planning

My approach to research and planning in the EU4Digital program encompasses a thorough analysis of digital marketplaces, including both Etsy and eBay. This involves conducting detailed one-on-one audits and consultations tailored to each business's specific needs. A typical example of this process is an audit for an Etsy shop, complemented by strategic planning for eBay operations.

Etsy Ads Analysis and Optimization: The audit starts with a review of key performance metrics on Etsy, such as impressions, ad positions, visits, and conversion rates. Based on this data, I provide bespoke advice on how to enhance ad performance and overall shop visibility.

Strategic Adjustments on Etsy and eBay: I offer insights on adjusting and pausing ads based on their effectiveness. This includes highlighting the importance of Return on Advertising Spend (ROAS) and advising on budget allocation. For eBay, similar strategies are employed, focusing on optimizing listings and leveraging eBay's unique marketplace features.

Product Optimization for Both Platforms: For each product, whether listed on Etsy or eBay, I suggest enhanced titles and descriptions aimed at increasing their appeal and visibility. This includes reworking existing listings and crafting engaging, SEO-friendly content.

Targeted Etsy Tags and eBay Keywords: I provide a set of tailored Etsy tags and eBay keywords for each product. This step is crucial for improving searchability and relevance on both platforms, thereby increasing the chances of the products being discovered by potential customers.

Market Analysis and Competitor Research: Part of the planning involves analyzing market trends and conducting competitor research on both Etsy and eBay. This helps businesses understand their market position and identify opportunities for differentiation and growth.

Customized Action Plans: Based on the audit and market research findings, I create customized action plans for businesses. These plans include specific steps and strategies for improving their presence and sales on both Etsy and eBay, taking into account the unique characteristics and requirements of each platform.

Through this comprehensive research and planning process, businesses are equipped with the knowledge and tools necessary to navigate and succeed in the competitive landscape of digital marketplaces like Etsy and eBay. This tailored approach ensures that each business can effectively reach its target audience and achieve sustainable growth.

Branding exploration


Web development

While our primary focus under the EU4Digital program is not directly on web development, our consultancy and training services play a pivotal role in empowering businesses to make informed decisions regarding their online presence and digital strategies. This indirect support can significantly impact the effectiveness of web development efforts.

Our approach is centered on providing comprehensive digital marketplace insights and strategies, particularly for platforms like Etsy and eBay. This knowledge is crucial for businesses as they work with web developers to create or enhance their online storefronts and digital platforms. We help businesses understand the importance of integrating e-commerce functionalities, optimizing user experience, and employing effective SEO practices, which are key elements in successful web development.

Furthermore, through our tailored training sessions and one-on-one audits, businesses gain a deeper understanding of the digital landscape. This includes insights into design trends, customer engagement techniques, and analytics tools that can inform and improve web development processes. By aligning their development projects with strategic digital marketplace knowledge, businesses can create more effective and user-friendly websites that not only attract but also retain a wider audience.

Our consultancy also covers the essentials of digital marketing and online customer behavior, providing businesses with the context they need to work effectively with web developers. This collaboration ensures that their websites are not only aesthetically pleasing and functional but also optimized for conversions and aligned with their digital marketing goals.

In summary, while direct web development may not be a component of our services, our consultancy offers valuable insights and strategies that significantly enhance web development projects. We bridge the gap between digital marketplace knowledge and web development, helping businesses to build robust online platforms that resonate with their target audience and excel in the competitive digital market.

Let’s talk.